To ensure optimal compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations, Verisma processes all requests for medical records and protected health information that come into Altair Health.
If you are a patient:
To request your medical records online, please complete the Medical Records Request form available at altairhealth.com/medicalrecords or use the form provided in this document. You can fax the completed form to 973-285-7809 or deliver it to 60 Columbia Road, Building A, Suite 100, Morristown, New Jersey 07960.
- Alternatively, you can request a form by calling 973.285.7800.
- Please avoid submitting your request directly to Verisma.
- Your request will be processed within 5-7 business days, and you will receive notification once your request has been fulfilled. To check the status of your request or seek assistance from Verisma, please call 866.442.9026.
- Your requested records will be promptly delivered using the method you selected on your request form.
If you are a third party: